Privacy Policy

July 2, 2024. Replaces any prior version in its entirety.

1. Introduction

   HugeFileConvert.com respects individual privacy and values the confidence of our customers, consumers, business partners and others.

   This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy.

2. Types of data we may collect

   When you create an account, we may be able to access, or otherwise request from you, certain types of personal information.

   • We may collect your email address in case we have to contact you about our services.
   • We may collect data about your website visit. This includes your IP address, time of your visit, how you visited the website and other network information.
     We need this information to provide you with our Services.
   • We collect personal information that we request for business purposes and that you share with us. We need this data to provide the Services to you.
   • We may also use personal information for other cases if you have given us your permission to do so.

3. Subscription or purchase related data

   When you select a subscription package or make a purchase on or through our website, we receive information about this transaction. We collect some information about this order and personal information about the you to provide the Service. We never request or collect ‘Sensitive personal information’ but if we ever did, it would be always encrypted in our database.

   • We collect the subscriber’s (purchaser’s) name, email address, and potentially billing information although this is typically collected by a third-party payment processor who uses the most advanced encryption technology.
     We require this information to provide the purchased Service to you.
   • We may also use personal information for other cases if you have given us your permission to do so.

4. Data Storage & Data Security

   The data collected by us is stored on secure servers located in the United States

   Sensitive personal information, if collected by a service provider such as third-party payment processor, is encrypted with AES algorithms and access to the data is restricted.

   The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

   Any personal data we might receive for the purpose of providing the Service will be deleted a reasonably prompt amount of time after you cease using the Service, app, unless we have to keep it longer for business purposes.

   The customer's data is automatically deleted if we receive a verified request from you to delete your data.

6. Cookies

   We use some cookies to provide the Service.

   • We may use session cookie to identify the merchant when accessing the administration pages.
   • We may use security cookies for security purposes of the service.
   • We may use preference cookies to remember your preferences and various settings when using the Service.

7. Children's Privacy

   Our Service does not address anyone under the age of 18 ("Children").

   We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to this privacy policy

   We may update this document from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this document periodically for any changes. Changes to this document are effective when they are posted on this page.

9. Questions and contact information

   If you would like to request, access or delete any personal information we have about you or want more information about this privacy policy contact our Data Protection Officer at privacy@hugefileconvert.com.