Updated July 2, 2024
These terms govern your use of our website HugeFileConvert.com and the file conversion services offered therein (the “Services”) and any software that we include as part of the Services, including any applications, User Files (as defined hereinbelow), scripts, instruction sets, and any related documentation (collectively “Software”). By using the Services or Software, you agree to these terms. As discussed further in Section 3 below, you retain all rights and ownership you have in your content that you make available through the Services. By using our services, you may upload or otherwise provide files and information and process such files and information (“User Files” whether originally provided by you or processed by using our services) to us.
Your relationship with the owner/operator of HugeFileConvert.com (Company we or us) and the Services and Software are governed by the laws of the State of Delaware and the federal law of the United States.
The Privacy Policy posted on HugeFileConvert.com governs any personal data you provide to us. By using the Services or Software you agree to the terms of the Privacy Policy.
We may modify, update, or discontinue the Services, Software (including any of their portions or features) at any time without liability to you or anyone else. If we discontinue a Service in its entirety, then we will provide you with a pro rata refund for any unused fees for that Service that you may have prepaid.
Subject to your compliance with these terms and the law, you may access and use the Services.
We (and our licensors) remain the sole owner of all right, title, and interest in the Services and Software. We reserve all rights not granted under these terms. You are especially not allowed to resell any of our products, Software and/or Services.
We may designate the Software or Services, or a feature of the Software or Services, as a pre-release or beta version (Pre-release Version). Pre-release Version does not represent the final product and may contain bugs that may cause system or other failures and data loss. We may choose not to commercially release the Pre-release Version. You must promptly cease using the Pre-release Version and destroy all copies of Pre-release Version if we request you to do so, or if we release a commercial version of the Pre-release Version. Any separate agreement we enter into with you governing the Pre-release Version will supersede the provisions on Pre-Release Version set out in this section.
You retain all rights and ownership of your content. We do not claim any ownership rights to your content.
We will only access, view, or listen to your content in limited ways. For example, in order to perform the Services, we may need to access, view, or listen to your content to (a) respond to support requests; (b) detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (c) improve our Services and (d) enforce these terms.
You are responsible for all activity that occurs via your account. Please notify Customer Support immediately if you become aware of any unauthorized use of your account. You may not (a) share your account information (except with an authorized account administrator) or (b) use another persons account. Your account administrator may use your account information to manage your use and access to the Services.
You must use the Services responsibly.
For users based in the United States, persons under 18 are not allowed to use the Services. If you are based in the European Economic Area or in any country with similar regulation, you may only use the Services if you are over the age at which you can provide consent to personal data processing under the laws of your country or if verifiable parental consent for your use of our Services has been provided to us. If you are a parent and you learn that your underage child is using our Services, please contact us.
You must not misuse the Services, Software, or content that we provide to you as part of the Services or Software. For example, you must not:
Our current fees and prices for our services can be found under https://hugefileconvert.com. Our fees and prices are subject to change. If we change the fees and prices, we will inform on the new fees and prices one month in advance on the mentioned website or by contacting you via email. If you do not want to accept the new fees and prices, you may terminate the Services/this Agreement within the current billing period by contacting Customer Service via email at help@hugefileconvert.com.
If you buy any of our paid Services, you agree to pay us the applicable fees, any applicable taxes and any applicable third-party fee (including, for example telephone toll charges, mobile carrier fees, ISP charges, data plan charges, credit card fees, foreign exchange fees, foreign transaction fees). We are not responsible for these fees of third parties you have engaged. Contact your financial institution with questions about fees. We may take steps to collect the fees you owe us. You are responsible for all related collection costs and expenses.
If you do not notify us of updates to your payment method to avoid interruption of your service, we may participate in programs supported by your card provider to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.
We will automatically bill the membership fee to your plan, price and payment method selected on the billing anniversary of your subscription until your subscription is cancelled or terminated. If you do not terminate your subscription, it will continue to be automatically renewed.
You or we may cancel or terminate your subscription at any time. Any cancellation will take place from the next billing period, i.e. any cancellation will only cancel future billings. We do not provide refunds except in cases requested by mandatory law or where otherwise explicitly communicated to you. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
You will indemnify us and our subsidiaries, affiliates, managers. Members, officers, agents, employees, partners, and licensors from any claim, demand, loss, or damages, including reasonable attorneys fees, arising out of or related to your content, your use of the Services or Software, or your violation of these terms.
The Services and Software are provided AS-IS. To the maximum extent permitted by law, we disclaim and exclude any and all warranties express or implied, including the implied warranties of non-infringement, merchantability, or fitness for a particular purpose. We make no commitments about the content within the Services. We further disclaim and exclude any and all warranty that (a) the Services or Software will meet your requirements or will be constantly available, uninterrupted, timely, secure, or error-free; (b) the results that may be obtained from the use of the Services or Software will be effective, accurate, or reliable; (c) the quality of the Services or Software will meet your expectations; or that (d) any errors or defects in the Services or Software will be corrected.
We specifically disclaim any liability for any actions resulting from your use of any Services or Software. You may use and access the Services or Software at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use and access of any Service or Software.
Our storage functionality is available cross-platform. We cant guarantee that stored files will always appear to or be accessible by you. You should always have a copy of your document saved on your own device. We are not responsible for lost documents and cannot be held liable for any such loss.
We are not liable to you or anyone else for: (a) any loss of use, data, goodwill, or profits, whether or not foreseeable; and (b) any special, incidental, indirect, consequential, or punitive damages whatsoever (even if we have been advised of the possibility of these damages), including those (x) resulting from loss of use, data, or profits, whether or not foreseeable, (y) based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or (z) arising from any other claim arising out of or in connection with your use of or access to the Services or Software.
Our total liability in any matter arising out of or related to these terms is limited to the greater of $100.00 or the aggregate amount that you paid for access to the Service and Software during the three-month period preceding the event giving rise to the liability. This limitation will apply even if we have been advised of the possibility of the liability exceeding the amount and notwithstanding any failure of essential purpose of any limited remedy.
The limitations and exclusions in this Section 9 apply to the maximum extent permitted by law.
You may stop using the Services at any time. Termination of your account does not relieve you of any obligation to pay any outstanding fees. If you do not want to accept new fees and prices, you may terminate the Services/this Agreement as stated above in section 6.1.
We may terminate the Service/this agreement at any time. If we terminate these terms for reasons other than for cause, then we will make a reasonable effort to notify you at least 30 days prior to termination via the email address you provide to us with instructions on how to retrieve your content. We may, at any time, terminate your right to use and access the Services or Software if:
Upon expiration or termination of these terms, any perpetual licenses you have granted, your indemnification obligations, our warranty disclaimers or limitations of liabilities, and dispute resolution provisions stated in these terms will survive. Upon the expiration or termination of the Services, some or all of the Software may cease to operate without prior notice.
For any concern or dispute you may have, you agree to first try to resolve the dispute informally by contacting us. If a dispute is not resolved within 30 days of submission, you or we then endeavor to resolve any claims relating to these terms, the Services, or the Software through non-binding mediation before a mutually agreed upon mediator. Either party may participate in mediation through Zoom or other video chat platform.
If mediation fails and you or we decide to resort to arbitration, the arbitration will be conducted through JAMS according to the Rules of the American Arbitration Association. Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over the parties.
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
Notwithstanding the foregoing, in the event of your or others unauthorized access to or use of the Services or content in violation of these terms you agree that we are entitled to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
We may modify these terms or any additional terms that apply to a Service or Software in order to, for example, reflect changes to the law or changes to our Services or Software. You should look at the terms regularly. We will post notice of modifications to these terms on this page. We will post notice of modified additional terms in the applicable Service or Software. By continuing to use or access the Services or Software after the revisions come into effect, you agree to be bound by the revised terms.
These terms constitute the entire agreement between you and us regarding your use of the Services and Software and supersede any prior agreements between you and us relating to the Services.
You may not assign or otherwise transfer these terms, or your rights and obligations under these terms, in whole or in part, without our written consent and any such attempt will be void. We may transfer our rights under these terms to a third party.
If a particular term is not enforceable, the unenforceability of that term will not affect any other terms.
Our failure to enforce or exercise any of these terms is not a waiver of that section.
Effective Date: 02.17.25
If a payment transaction is declined, our system may automatically pass the transaction details, including payment method information, securely to Sale Shield for reprocessing. This process occurs seamlessly in the background, without requiring the customer to re-enter payment details or take any further action.
Upon successful recovery of the transaction:
• The customer will receive an email notification confirming the successful payment.
For more details, please refer to Sales Shield's End-User Terms of Service.
• The automated transfer of transaction details (including payment method data) to Sales Shield for seamless reprocessing.
• We are not responsible for the performance, security, or data processing practices of Sale Shield.
Declined Transaction Recovery
Last Updated: 02.17.25
1. Declined Transaction Recovery Service
Our website and payment processing system integrate with Sale Shield to facilitate the automated recovery of declined transactions. This service provides an alternative method for completing failed payments, ensuring a seamless experience for our customers without requiring additional action from the consumer.
2. How Declined Transaction Recovery Works
• In cases where reprocessing is unsuccessful, Sale Shield may contact the customer directly to offer alternative payment mechanisms or request updated payment details.
• Any payments successfully processed through this method will be subject to the terms and conditions of Sale Shield.
3. User Acknowledgment & Consent
By continuing to use our website and attempting to complete a transaction, you acknowledge and consent to:
• Sales Shield's ability to contact customers directly if a payment recovery attempt is unsuccessful, providing alternative payment options or requesting updated payment details.
• There are no additional fees or changes to the cost of your purchase as a result of this process. The total cost of the product or service remains unchanged, as all processing fees are charged to the merchant, not the consumer.
• Compliance with all applicable financial regulations and anti-fraud measures when using alternative payment solutions.
4. Liability & Disputes
• Any disputes related to transactions completed through the declined payment recovery service must be addressed directly with Sale Shield.
5. Changes & Updates
We reserve the right to modify these terms at any time to reflect changes in our partnership with Sale Shield or regulatory requirements. Continued use of our website and payment services constitutes acceptance of any updated terms.